Whatever you need,
we’re here to help.

Need to talk to someone?
Call the Claims Hotline at
(888) 811-4054

What to Do in the Event of an Auto Accident

  • Safety Check

    Identify you are in a safe location and check to make sure there are no injuries. When it is safe, call 911 so they can assess whether they should respond.

  • Document

    Take photos of the damages to your vehicle and any others involved, as well as the scene of the accident. Then, exchange information with all parties involved, including any witnesses.

  • File your claim

    When you call to report your loss, the Orion Indemnity claims team initiates the claims process and will explain the next steps.

  • Repair or replacement

    Orion Indemnity makes the process simple, with transparent policy coverages and quality repair shops you can trust.

Car that has been in an accident

Information you need
when filing an auto claim

Accident Information

  • Date, Time, & Location
  • Police report # (if taken)
  • Name of Police Department
  • Description of Accident
  • Description of Damage - All vehicles (as detailed as possible)
  • Injuries (if any)
  • Property Damage (if any)

Auto Information (involved parties)

  • Year of car
  • Make of car
  • Model of car
  • Color of car
  • License plate number (including state)
  • Number of passengers in each vehicle

Personal Information (involved parties)

  • Name
  • Phone Number
  • Home Address
  • Date of Birth
  • Driver's license Number
  • Owner of Vehicle(s)
  • Auto Insurance carrier / policy number
  • Location of vehicle (yours only)
  • Condition of vehicle (yours only)

Witness / Pedestrian Information

  • Name
  • Phone Number
  • Home Address